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Date/Time: Wed, 29 Mar 2023 07:47:52 +0000

Post From: Delayed Data on Trading Evaluator

[2021-11-15 17:01:34]
John - SC Support - Posts: 23263
Your account is up to date in terms of the verification for the CME Group's non-professional status. You can always view the date for which you are verified at the following link:

The only reason why you would be getting delayed data when connected to the Trading Evaluator is if you are selecting the Trading Evaluator - Delayed instead of Trading Evaluator.

If you have selected Trading Evaluator and are not getting real-time data, then follow these instructions to get us your Message Log:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:

We will then determine what the problem is.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing