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Direct MessagesDate/Time: Mon, 29 Apr 2024 09:43:47 +0000
Post From: account verification
| [2021-10-28 14:27:27] |
| John - SC Support - Posts: 31159 |
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On the "AMP Trading Account Verification" screenshot you took, you will see at the bottom that it states "Not Verified". We are checking on why you received the Result message you did, but the problem is that your account is still not verified as having a trading account. Even though you state this in your agreements, we need to verify the trading account at least once a month. These are the rules put forth from the CME Group and we are just doing our best to conform to their requirements. Therefore, the solution to this is to find out what order routing service you are setup to use with AMP and the setup your Sierra Chart to connect to that service once a month. Refer to the instructions here: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees If you are using CQG for your order routing with AMP, then you will need the following instructions to connect to that account: CQG Trading Platform Service: Setup Instructions If you are using Rithmic for your order routing with AMP, then you will need the following instructions to connect to that account: Rithmic Trading Platform Service: Setup Instructions ------------------ The Rithmic interface that Rithmic recently developed and released either does not send historical data or does not send it in a way that we can use it. They state that they are working on this, but we have not heard anything recently on the topic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |