Support Board
Date/Time: Fri, 19 Dec 2025 08:41:45 +0000
Post From: Not able to connect and get live charts
| [2021-10-27 13:57:50] |
| John - SC Support - Posts: 43555 |
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The issues you are bringing up are all TransAct related issues. The only thing we can do is point you to our documentation regarding the error message you are seeing and what it means. You will find this at the following link: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |