Support Board

Date/Time: Wed, 24 Apr 2024 07:24:34 +0000

Post From: Not able to connect and get live charts

[2021-10-27 13:57:50] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31059
The issues you are bringing up are all TransAct related issues. The only thing we can do is point you to our documentation regarding the error message you are seeing and what it means. You will find this at the following link: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing