Support Board

Date/Time: Fri, 03 May 2024 13:36:01 +0000

Post From: Missing data not automatically downloading for custom symbols

[2021-10-23 17:10:48] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
At the time just before you connect Sierra Chart to the data feed, clear the Message Log: Message Log: Clearing the Message Log And then about one minute after you see the custom symbol shown in the Message Log, provide us that log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing