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Date/Time: Fri, 26 Apr 2024 21:37:13 +0000



Post From: Not receiving realtime data

[2021-10-20 18:03:27]
John - SC Support - Posts: 31159
You just need to connect your Sierra Chart to your Interactive Brokers account for 1 minute, then you can change it back. The instructions for this can be found here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

At step #3 where it tells you to connect to your trading account, you will do this by following these instructions to connect to IB:
Interactive Brokers Trading Service: Setup Instructions

You can check to ensure that your account has been updated by checking the Verify Trading Account date at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing