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Date/Time: Tue, 07 Dec 2021 18:31:24 +0000



Post From: Download failed after switching to Rithmic Direct - DTC

[2021-10-14 09:43:53]
Sierra Chart Engineering - Posts: 98837
There are issues with Rithmic historical data and we do not provide support for Rithmic market data. You must use the Denali Exchange Data Feed for market data when using Rithmic. Documentation and instructions:
https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.