Date/Time: Tue, 07 Dec 2021 18:21:20 +0000
Post From: Download failed after switching to Rithmic Direct - DTC
|John - SC Support - Posts: 12587|
Follow the instructions here to clear the Message Log:
Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.
Disconnect from the data feed with "File >> Disconnect".
Connect to the data feed with "File >> Connect to Data Feed".
After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
We will then determine what the problem is.