Support Board
Date/Time: Sun, 02 Nov 2025 22:50:38 +0000
Post From: Connection error
| [2021-10-11 21:24:07] |
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Follow through the instructions here for any connectivity issues to Interactive Brokers: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#IBResolvingConnectionIssue If you want data for EUREX, then you need to obtain that directly from the Denali Exchange Data Feed.: Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |