Support Board

Date/Time: Sat, 18 May 2024 14:10:26 +0000

Post From: Cannot Connect to TransAct Data Feed

[2021-10-11 15:41:45] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
You are getting the following in your log: TransAct WS \| Account logon error: -1(-1) \| 2021-10-11 15:01:35.528 This means that either you are not setup with TransAct to use Sierra Chart or that you have your TransAct Username and/or Password entered incorrectly. Refer to the information here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing