Support Board
Date/Time: Sun, 02 Nov 2025 22:43:52 +0000
Post From: Cannot Connect to TransAct Data Feed
| [2021-10-11 15:41:45] |
| John - SC Support - Posts: 42699 |
|
You are getting the following in your log: TransAct WS | Account logon error: -1(-1) | 2021-10-11 15:01:35.528
This means that either you are not setup with TransAct to use Sierra Chart or that you have your TransAct Username and/or Password entered incorrectly. Refer to the information here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#AccountLogonError For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |