Login Page - Create Account

Support Board


Date/Time: Sat, 04 May 2024 02:16:19 +0000



Post From: Rithmic Issue

[2021-09-27 12:15:32]
Sierra Chart Engineering - Posts: 104368
We do not provide support for Rithmic data.

We recommend using the Denali Exchange Data Feed for market data. In both of your cases, you have a Service Package that includes the Denali Data Feed, but both of you do not have any CME exchanges active. You can do that from here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed

Once you do that the data will come from our Denali Exchange Data Feed and that will solve the market data issues.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-09-27 12:15:54