Support Board
Date/Time: Tue, 04 Nov 2025 04:17:02 +0000
Post From: Rithmic Issue
| [2021-09-27 12:15:32] |
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We do not provide support for Rithmic data. We recommend using the Denali Exchange Data Feed for market data. In both of your cases, you have a Service Package that includes the Denali Data Feed, but both of you do not have any CME exchanges active. You can do that from here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Once you do that the data will come from our Denali Exchange Data Feed and that will solve the market data issues. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-27 12:15:54
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