Support Board
Date/Time: Sat, 28 Jun 2025 07:59:14 +0000
Post From: My Spyder sector charts is not working anymore today ...
| [2021-09-16 10:32:27] |
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One thing we see in your Message Log is a huge number of errors like this: File compression not supported on file system. D:\SierraChart - NEW VERSION 16-03\SierraChartInstance_2\Data\XLK.scid. Windows error code 1: Incorrect function. | 2021-09-15 15:38:43.253
We spent some time analyzing this and cannot see why this is occurring repetitively. We want you to run Sierra Chart in Safe Mode:Sierra Chart - Software Login Instructions: Using Safe Mode We have never seen this kind of problem before other than from you. This is not making sense to us at all why this would occur. Why would your operating system file system be generating these errors? Do you know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-16 10:34:14
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