Date/Time: Thu, 21 Oct 2021 15:13:51 +0000
Post From: Missing data since symbol rollover
Sierra Chart Engineering - Posts: 98266
In the meantime before using the Denali Exchange Data Feed, restart Sierra Chart and then follow these instructions below:
Follow the instructions here to clear the Message Log:
Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".
After about a minute provide a copy of the Message Log following these instructions:
We will then determine what the problem is.
Sierra Chart Support - Engineering Level
Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-09-16 10:05:32