Support Board
Date/Time: Fri, 26 Apr 2024 12:49:53 +0000
Post From: Missing data since symbol rollover
[2021-09-16 10:05:18] |
Sierra Chart Engineering - Posts: 104368 |
In the meantime before using the Denali Exchange Data Feed, restart Sierra Chart and then follow these instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-09-16 10:05:32
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