Support Board
Date/Time: Tue, 04 Nov 2025 02:04:57 +0000
Post From: Urgent - questionable rollover calculation?
| [2021-08-30 07:36:06] |
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This is what we see: http://www.sierrachart.com/image.php?Image=1630308874920.png (Looks just fine) Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log We want you to re-download the data for the last one year of contract months for that chart following these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-08-30 07:36:21
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