Support Board
Date/Time: Mon, 15 Sep 2025 23:43:27 +0000
Post From: Data feed of SPY and AAPL has not worked successfully in over 1 month
| [2021-08-25 13:41:06] |
| Sierra_Chart Engineering - Posts: 20892 |
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We want you to go through this procedure again. We are not seeing what we need. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |