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Date/Time: Fri, 19 Apr 2024 11:50:28 +0000



Post From: connecting to datafeed

[2021-08-02 17:47:23]
John - SC Support - Posts: 30953
actually i wanna be able to both sim trade and live trade any given working day ! is that possible or do i have to pay some more ?

This is entirely possible. It's just a matter of being in Simulation Mode or not. Refer to the following:
Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes

and what is it about SC order routing service ? is that also a payment besides the 36 USD and 10.24 USD CME?

Your account is setup to use the Sierra Chart Order Routing Service, which means that you had initiated that setup. The only additional fees related to using the Sierra Chart Order Routing Service is that there is a $0.10 per side order routing charge that gets billed to your Sierra Chart account.

Refer to the information on the following page related to the Sierra Chart Order Routing Service:
Sierra Chart / Trading Technologies Futures Order Routing Service

i am asking because i am asked to pay again 21 USD and i was wondering what is that for?

The $21.00 fee comes from your next upcoming service renewal of $10.40 for your Denali Exchange Data Feed Exchange renewal, along with a requirement to have at least $10.00 in your account to cover the costs of the order routing fees. The total is then rounded up, which would be $21.00 in your case. You can do as little as $10.00 right now in order to allow trading using your Sierra Chart Order Routing Service, if you like, then just be sure you add the necessary amount before the end of August to pay for your exchange renewal.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing