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Date/Time: Mon, 29 Apr 2024 13:33:54 +0000



Post From: Delayed data lag

[2021-06-16 17:31:37]
John - SC Support - Posts: 31159
Follow these instructions to get us your Message Log.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing