Support Board
Date/Time: Mon, 15 Sep 2025 07:22:07 +0000
Post From: Real Time
| [2021-06-14 13:42:46] |
| John - SC Support - Posts: 41793 |
|
You should be getting those in Real-Time, as they are part of the U.S. Equities feed that you are signed up for. Follow these instructions to get us your Message Log again: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |