Support Board
Date/Time: Mon, 15 Sep 2025 02:01:22 +0000
Post From: Live connection to Denali data from two computers / IP's
| [2021-06-09 14:11:31] |
| John - SC Support - Posts: 41793 |
|
No, you should be fine, as your account is verified through July 7, 2021 right now. On the machine for which you are not getting the real-time data, get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |