Support Board
Date/Time: Mon, 15 Sep 2025 01:54:16 +0000
Post From: Blank charts on lower time frames.
| [2021-06-02 07:27:30] |
| Sierra_Chart Engineering - Posts: 20880 |
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We do not provide technical support for CQG data. That is our policy. For the proper data for Sierra Chart you need to use the Denali Exchange Data Feed: Denali Exchange Data Feed Nevertheless, for us to determine what is causing the issue right now, follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |