Support Board

Date/Time: Fri, 03 May 2024 07:02:36 +0000

Post From: Real-time data problem

[2021-05-24 20:13:35] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
Change your package to Package 5. Do this at this link: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#AvailableServices Follow the instructions to stop the Denali Exchange Data Feed: Denali Exchange Data Feed: Canceling the Denali Exchange Data Feed Then just make sure your File >> Data/Trade Service Settings >> Current Selected Service is set to SC Data - All Services. And finally, open your Chartbooks and select Edit >> Translate Symbols to Current Service, just to make sure that all the symbols are updated to the symbols needed for SC Data - All Services. You should then be receiving the Delayed Streaming data for any CME or EUREX symbol. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing