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Date/Time: Thu, 02 May 2024 03:52:58 +0000



Post From: Only getting a few days of historic data in intraday chart

[2021-05-14 18:24:51]
Sierra Chart Engineering - Posts: 104368
We have activated the CME group nonprofessional exchange fee without market depth for your account. This is 3.25 USD per month. It is free for this month. At this point all market data will come from Sierra Chart only. You cannot rely upon the CQG data because that data is not of sufficient " quality" that Sierra Chart requires.

Contact your broker and have them cancel all CQG market data for your CQG account.

Make sure this option is enabled:
Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings)

Restart Sierra Chart to make sure you have the most recent exchange authorization data.

After you open your charts, follow the below procedure.

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-05-14 18:27:31