Support Board

Date/Time: Fri, 03 May 2024 06:06:38 +0000

Post From: No Data Feed

[2021-05-14 17:10:43] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31334
CQG is your Order Routing service. They take your orders and actually send them to the exchange to be processed. CQG also offers data, although there is a lack of historical data available. Denali is one of the data feeds from Sierra Chart. You were setup with the Denali Exchange Data Feed, but on May 1, 2021, your selected exchange for the Denali Exchange Data Feed did not renew since you did not have enough funds in your account. Therefore, if you want to continue with the Denali Exchange Data Feed, then you will need to ensure that you have enough funds, and you can then reactivate the same exchange as you had before by going to the Recurring Services page and scrolling to the bottom and selecting the button for Reactivate Exchange. You can access the Recurring Services page here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices If you decide to go with the CQG data, then you will want to stop your Denali Exchange Data Feed. To do this, follow these instructions: Denali Exchange Data Feed: Canceling the Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing