Support Board

Date/Time: Tue, 07 May 2024 01:38:02 +0000

Post From: Micro BTC for Transact

[2021-05-12 15:01:00] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31419
Do you have the Real-Time Price Multiplier or Historical Price Multiplier set to something other than 1? Refer to the following: Chart Settings: Real-Time Price Multiplier (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) If those values are 1, then you need to delete the data and redownload, as something is simply not right. Refer to the following: Edit Menu: Edit >> Delete All Data And Download If that does not fix it, then you would need to ask TransAct about the data. Or switch to using the Denali Exchange Data Feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing