Support Board

Date/Time: Sat, 01 Nov 2025 02:19:25 +0000

Post From: Getting delayed CME Data

[2021-04-26 20:23:36] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 42699
User135370: We do not see anything wrong with your account. Follow these instructions to get us your Messsage Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing