Support Board

Date/Time: Sun, 05 May 2024 04:30:59 +0000

Post From: Services paid but data delayed

[2021-04-26 16:09:03] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
We see that you are/were with AMP as your broker when you were using the Sierra Chart Order Routing Service. AMP stopped support for that service about 2 months ago and they moved the accounts to use CQG for the order routing. They should have informed you of this and given you a set of CQG credentials. If you do not have the CQG information, then talk to AMP about this. Once you do have the CQG information (assuming you are still with AMP), then follow these instructions to setup your Sierra Chart to use CQG: CQG Trading Platform Service: Setup Instructions After you have finished the above, then select Edit >> Translate Symbols to Current Service to change your symbols to CQG symbols. ------------ If you would rather use the Sierra Chart Order Routing Service, then you would need to change brokers. Refer to the partial list of supporting brokers for this service at Step #2 of the Setup Instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing