Support Board

Date/Time: Sat, 27 Apr 2024 08:44:52 +0000

Post From: Not getting realtime data

[2021-04-15 20:31:14] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31159
You need to be on Package 11 to get the Denali Exchange Data Feed. Your monthly fees would be the following: - Package 11 (Advanced + Denali Exchange Data Feed Fee) - $46.00 per month - Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessionals - $31.20 per month The timing of when these are due are different. The exchange fees are paid on the first of each month. The Package fees are paid on a 31 day cycle, so the specific date changes from month to month, but it will be around the date from when first starting using the software without interruption (in your case, this is currently the 23rd of next month). Therefore, in order to get the Denali Exchange Data Feed, you will need to go through the Setup Instructions as outlined in the following link. Note that if this is your first time using the data feed, then the exchange fees are free for the first calendar month in which it is activated. Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing