Support Board

Date/Time: Mon, 03 Nov 2025 05:47:08 +0000

Post From: sierra chart with the Denali Exchange data feed (Service Package

[2021-04-15 17:32:28] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 42699
The reason you are not getting real-time data is because you have not gone through all the Setup Instructions and configured everything properly. Make sure you work through all of the items one-by-one starting here for the CME Group Data: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges Or here if you are wanting data from EUREX: https://www.sierrachart.com/index.php?page=doc/DenaliExchangeDataFeed.php#SetupInstructions_EUREX Also, be aware of the requirement from the CME Group to have a futures trading account in order to qualify as a non-professional. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing