Support Board

Date/Time: Sun, 05 May 2024 04:52:27 +0000

Post From: Not getting real-time data

[2021-04-13 20:21:37] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31362
You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees You state that you are using the SC Routing Service, but we do not see your account setup for this. Were you setup with the SC Order Routing service through AMP previously? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing