Support Board

Date/Time: Thu, 25 Apr 2024 23:13:21 +0000

Post From: Request to activate services for live account

[2021-03-22 17:49:01] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31131
It is not an issue with regards to your Sierra Chart account services. When you change the Service setting within Sierra Chart, you also need to select Edit >> Translate Symbols to Current Service in order to update the symbols in your chart to match what is used by the currently selected Service Setting. Just do this and you should be fine. Note that you will have to make that selection again when you change back to the Trading Evaluator, or any other Service setting change. Refer to the following: Edit Menu: Edit >> Translate Symbols To Current Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing