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Date/Time: Sat, 18 May 2024 21:38:21 +0000



Post From: Sierra Platform Not functioning

[2021-03-05 05:50:51]
Sierra Chart Engineering - Posts: 104368
Based on your postings, if Sierra Chart is not shutting down, terminate the Sierra Chart process through the Windows task manager.

But we do want to see a screenshot of what you are seeing so at least we can get an understanding of it. If it is a system issue, a system restart should be enough or just restarting Sierra Chart.

Also run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing