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Date/Time: Mon, 29 Apr 2024 13:04:41 +0000



Post From: Sierra chart data feed disconnecting

[2021-03-01 22:17:10]
Sierra Chart Engineering - Posts: 104368
Your broker AMP canceled your Sierra Chart account:
2021-02-26 22:36:59   **   Internal Reseller Billing canceled. Affiliate Code: amp   AMP Trading Admin

At this point you need to directly pay for it. First restart Sierra Chart and follow the instructions below:
Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu.

You can also go to this page in your browser:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Login with your Sierra Chart Account Name and Password.

2. Choose the particular Service Package that you want to automatically renew and press the "Update" button.

3. Add sufficient credit to your Services Balance using any of the available payment options:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing