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Date/Time: Thu, 17 Jun 2021 17:58:00 +0000



Post From: TT Based Order Routing Service: TT Interruption

[2021-02-18 14:03:34]
Sierra Chart Engineering - Posts: 96589 | Ending Date: 2022-04-10
Ok we see AMP has already put out the public email that they will be moving users over to CQG who at least need to trade now. For more information about this, refer to:
https://www.sierrachart.com/SupportBoard.php?ThreadID=61125

If your account is with AMP you need to follow these instructions if you are using the Sierra Chart Order Routing Service:

1. Complete the form that you have been given to by AMP to move your account from TT to CQG.

2. Once you have your CQG username and password, then at that time, but not sooner follow steps 6 through 13 here:
https://www.sierrachart.com/index.php?page=doc/CQGTrading.php#SetupInstructions

3. The symbols of your charts and other areas within Sierra Chart that use symbols need to be translated. You need to use the Edit >> Translate Symbols to Current Service menu command. Here are the detailed instructions:
https://www.sierrachart.com/index.php?page=doc/EditMenu.html#TranslateSymbolsToCurrentService

Please be sure to refer to the instructions because there are other details provided.

One thing to be aware of, is that because the symbols are changing to CQG symbols, data has to be downloaded again and that will take a little time if there are a lot of days loaded in the chart. So please just wait while the data is downloading.

4. Basically this is all. You will continue to use the Denali Exchange Data Feed which works seamlessly with CQG for market data. Your market data will still come from the Denali Exchange Data Feed.

There is nothing special you need to do in this regard. All of the symbol translations are automatically handled in the background. But you do need to follow step 3.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2021-02-22 21:00:35