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Date/Time: Mon, 20 May 2024 18:06:48 +0000



Post From: Payment failed - DTC error - TT related

[2021-02-17 07:36:03]
Sierra Chart Engineering - Posts: 104368
You do have access to the web-based trading panel. Did you try reloading the webpage?

You can look at your positions through the Trade Positions Window within Sierra Chart:
Trading Information Windows: Trade Positions Window

And then you can also change the server in File >> Data/Trade Service Settings >> Service Setting >> Primary Server and then reconnecting to the data feed after:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2021-02-17 07:37:19