Support Board
Date/Time: Fri, 04 Jul 2025 05:31:50 +0000
Post From: Cancel my Denali Data Subscription!
| [2021-02-17 01:24:08] |
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I was having trouble with your Denali Data subscription, This is not true at all. There is no problem at all with the Denali data feed.The Denali Exchange Data Feed is completely separate from the Sierra Chart Order Routing Service that you are making reference to. What you apparently are making reference to, is the Trading Technologies system in the background. And you definitely will want to keep the Denali Data Feed when using CQG. You can have your broker change you to CQG. But we do recommend staying with the Denali data feed which does work with CQG as well. If you do want to cancel the Denali Exchange Data Feed which we do not recommend, refer to: Denali Exchange Data Feed: Canceling an Exchange for the Denali Exchange Data Feed Users forget, why it is we say we do not recommend CQG. What we are referring to is CQG connectivity issues, and CQG data limitations and issues. You absolutely want to continue to use the Denali Exchange Data Feed and it is a mistake to cancel. We are still very adamant to this very moment that we do not recommend CQG for data purposes. Order routing is fine. Not for data! Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-17 01:36:17
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