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Date/Time: Tue, 14 May 2024 07:15:12 +0000



Post From: Not getting Historical Data

[2021-02-15 15:06:57]
John - SC Support - Posts: 31602
Should I use that from here or this is something I need to ask my Broker?

We are not sure what you are asking here. The account you are posting from is not setup to pay for any Sierra Chart fees through your broker. So any changes you want to make would be paid directly to us and you would make those changes yourself on our website as needed.

if there is an option to use your service without going through a broker as a nonprofessional trader?
This isn't about our software or even our data feeds. This is a requirement from the CME Group. They require that in order to qualify for the lower priced Non-Professional exchange fees that you have a funded trading account.

We cannot say what your pricing would be as there are too many variables that we do not know the answers to. You need to determine what package you want, and then whether you will be able to qualify as a non-professional and then determine what exchange(s) you want.

Refer to the pricing information here for the Packages:
Description of Service Packages and Pricing: Packages

And refer to the pricing information here for the Denali Exchange Data Feed:
Denali Exchange Data Feed: Pricing
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing