Support Board

Date/Time: Wed, 15 May 2024 07:59:37 +0000

Post From: connection problem

[2021-02-15 07:55:27] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure that Global Settings >> Data/Trade Service Settings >> Common Settings>>Allow Support for Sierra Chart Data Feeds is enabled: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) And then translate the symbols to the current service with Edit >> Translate Symbols to Current Service. Let us know if the problem is resolved. And have your friend do the same thing and contact us here if they still have a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-15 07:56:15