Support Board

Date/Time: Sun, 05 May 2024 21:08:50 +0000

Post From: Link IB Account to receive live data

[2021-01-26 20:04:52] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31379
What we mean by "always connected to your IB account" is that you will be keeping the Service setting in the Data/Trade Service Settings set to Interactive Brokers and that you have followed all the Setup Instructions to connect to your Interactive Brokers Software, which can be found here: Interactive Brokers Trading Service: Setup Instructions If you are going to be using Sierra Chart to trade from, then there is no reason to disconnect from your Interactive Brokers connection. You can still use the Denali Exchange Data Feed and trade with IB. Refer to the information here: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services --------------- Apart from the above, we are still not showing that you have made an active connection to your Interactive Brokers account through Sierra Chart. We are wondering if you have done the full setup as we mentioned in the first paragraph above. Please review those instructions and make sure that Sierra Chart connects to your IB software. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing