Support Board

Date/Time: Thu, 25 Apr 2024 12:11:28 +0000

Post From: SC TT Order Routing Service through AMP - delayed data

[2021-01-26 18:27:18] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31098
Everything looks good on our end. You are all setup to use the Denali Exchange Data Feed and AMP has enabled the Full CME Group with Market Depth for Non-Professionals exchange for you. You could not access the exchanges as AMP manages that for you, so if you want to make changes you will need to let AMP know to make the change for you. You should be receiving the Real-Time data. The most common reason why you would not be is that you do not have the option for File >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds enabled. Be sure that option is enabled. Refer to the information here: Data/Trade Service Settings: Allow Support for Sierra Chart Data Feeds (Global Settings >> Data/Trade Service Settings >> Common Settings >> Common Other Settings) If you continue to have an issue, let us know and we will give you the next steps. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing