Support Board
Date/Time: Thu, 03 Jul 2025 09:20:59 +0000
Post From: Shared Study Set and Lag on data
| [2021-01-15 19:54:35] |
| Sierra_Chart Engineering - Posts: 20061 |
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As per the second answer, user teamjream has about 6 windows under his chartbook, and even when I translate the symbols, nothing happens. His chart book/setup is one of the main reasons I have taken up Sierra chart and nothing seems to be working at the moment which is a bit frustrating. Regarding this, open the Chartbook. Select Window >> Cascade so that all of the windows are within view. Go to one of the charts and follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-15 19:55:33
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