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Date/Time: Fri, 24 May 2024 06:57:21 +0000



Post From: Caught exception in c_TradeWindow::TradeOrderModifyByKeyboardCommand

[2020-12-30 07:32:38]
Sierra Chart Engineering - Posts: 104368
We cannot reproduce this issue. And we see no reason for it to occur. We will add some additional checking to narrow the problem further. We will have a new release out with this additional checking, in about a day. This will be a prerelease. This will be version 2215. Update at that time it is available and when you encounter the problem again let us know the particular exception you get.

We suspect it might be an operating system level problem but that also seems very unlikely.

We also want you to run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-12-30 08:09:40