Support Board

Date/Time: Sat, 18 May 2024 22:03:50 +0000

Post From: GET SPREADS NYMEX SYMBOLS

[2020-12-29 15:34:49] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 31704
We are not having any problem with this ourselves. Follow these instructions to get us your Message Log from the Sub-Instance: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". Try to get the Spreads Window by selecting the symbol and selecting the Get Spreads button. Tell us the symbol. Provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing