Support Board
Date/Time: Tue, 16 Sep 2025 06:49:58 +0000
Post From: GET SPREADS NYMEX SYMBOLS
| [2020-12-29 15:34:49] |
| John - SC Support - Posts: 41827 |
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We are not having any problem with this ourselves. Follow these instructions to get us your Message Log from the Sub-Instance: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". Try to get the Spreads Window by selecting the symbol and selecting the Get Spreads button. Tell us the symbol. Provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |