Login Page - Create Account

Support Board


Date/Time: Thu, 25 Apr 2024 14:18:42 +0000



Post From: missing data

[2020-12-23 21:08:56]
Sierra Chart Engineering - Posts: 104368
In the case of Transact for that symbol, the starting date is: 2019-12-08.

Follow the below procedure to clear out the prior historical data which should not be there:

Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.

And then if you need more historical data in the chart use this feature:
Continuous Futures Contract Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing