Support Board
Date/Time: Thu, 03 Jul 2025 13:51:04 +0000
Post From: configuration file error unable to read due to newer file format
| [2020-12-04 16:53:03] |
| John - SC Support - Posts: 40722 |
|
Check to make sure you are not out of disk space. That seems to be cause of these kind of issues. Otherwise, the file is called Sierra3.cfg and is located in your main installation folder for Sierra Chart (typically this would be C:\Sierra Chart). We would like to see that file, so attach it to this thread using these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Then use one of the backup files in place of that one. Refer to the instructions here: Resetting Sierra Chart to a Default State / Restoring Backup Global Configuration File: Restoring Backup Global Configuration File For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |