Login Page - Create Account

Support Board


Date/Time: Fri, 26 Apr 2024 04:04:45 +0000



Post From: Connection limit exceeded

[2020-11-25 14:45:17]
Sierra Chart Engineering - Posts: 104368
Regarding the link you gave in post #5, that is a subsection of the section we linked to. We wanted you to see the entire top-level section and that particular subsection.

It's disappointing that other vendors allow for more than one computer, but Sierra does not.
This is just not true at all. You can use Sierra Chart on multiple systems according to the terms here:
Sierra Chart Purchase and License Information: Licensing / Number of Systems

The problem you are running into, Is related to exchange market data policy. We have updated this section here to explain this:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously

Therefore bring your complaint to the CME. And if there is any other data provider, allowing you to use CME data on two or more systems at the same time, they are not compliant with CME market data policy. So can you tell us who this is? We are just interested. But we will not say anything to the CME.

You can use Sierra Chart on many computers . The limitation is you cannot access CME data on two systems at the same time without paying two sets of exchange fees.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing