Support Board

Date/Time: Mon, 06 May 2024 01:00:27 +0000

Post From: question ??

[2020-11-24 21:49:11] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Based on your description, the problem is connectivity to an external service. We cannot help with that. You need to contact the trading service provider in this case which is Rithmic. We very much recommend that you change to the Sierra Chart Order Routing service instead as a solution to this: Sierra Chart / Trading Technologies Futures Order Routing Service Also refer to this section here about connections for the required Denali Exchange Data Feed: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-24 21:49:41