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Date/Time: Sat, 18 May 2024 07:13:59 +0000



Post From: Waiting to reconnect

[2020-10-26 20:01:18]
John - SC Support - Posts: 31704
Set your service to SC Data - All Services, then follow these instructions to get us your Message Log:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing