Support Board
Date/Time: Mon, 15 Sep 2025 21:21:56 +0000
Post From: switched computer and cant get live feed
| [2020-10-23 15:14:53] |
| John - SC Support - Posts: 41825 |
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You can only be getting data on one computer at a time. Make sure the Sierra Chart software is not running on the other computer. Given the above, if you still have a problem, then post your Message Log here following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |