Support Board
Date/Time: Sun, 06 Jul 2025 13:14:22 +0000
Post From: switched computer and cant get live feed
| [2020-10-23 15:14:53] |
| John - SC Support - Posts: 40745 |
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You can only be getting data on one computer at a time. Make sure the Sierra Chart software is not running on the other computer. Given the above, if you still have a problem, then post your Message Log here following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |