Support Board

Date/Time: Tue, 01 Jul 2025 07:19:16 +0000

Post From: REAL DATA ON EQUITY SUBSCRIPTION

[2020-10-13 16:23:32] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 40676
Your account is all in good standing and the data feed is properly setup. Are you saying that you are not getting Real-Time data for an equity symbol? If so, then attach your Message Log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing