Support Board
Date/Time: Tue, 16 Sep 2025 04:20:47 +0000
Post From: REAL DATA ON EQUITY SUBSCRIPTION
| [2020-10-13 16:23:32] |
| John - SC Support - Posts: 41827 |
|
Your account is all in good standing and the data feed is properly setup. Are you saying that you are not getting Real-Time data for an equity symbol? If so, then attach your Message Log following these instructions: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |