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Date/Time: Thu, 02 May 2024 01:09:10 +0000



Post From: Symbol settings not found for current service

[2020-10-06 22:52:25]
Sierra Chart Engineering - Posts: 104368
This is what we see for that spread:
http://www.sierrachart.com/image.php?Image=1602024699186.png

There is not much data. But you should see that.

Go to that chart and follow these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing