Support Board
Date/Time: Tue, 22 Sep 2026 13:44:19 +0000
Post From: Not Receiving Delayed Exchange Data Feed?
| [2020-10-03 10:41:54] |
| Sierra_Chart Engineering - Posts: 24931 |
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One problem we see is you are not using the correct symbols. They need to be translated to the current service. Use this command: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |